On the ball!
with Srini Raghavan
Bob is the Corporate Vice President of the Microsoft 365 Growth & Experience org. Bob joined Microsoft in 1993 after he graduated from UW with a Bachelor’s and from London School of Economics with a Master’s degree. He is a founding member of what became Office 365 and has occupied leadership positions since its inception to becoming a fast-growing multi-billion-dollar business, perhaps the biggest enterprise SaaS business - with millions of customers and hundreds of millions of users.
He is the ultimate “customer leader” at Microsoft long before there were formal roles around customer success and customer engagements.